IFB Industries — False promises by ifb manager and full of arrogance

Address:	Mumbai City, Maharashtra, 400079
Website:	www.ifbappliances.com

I registered my complain with ifb customer on 26th june. some part of my washing machine was spoil and the part was suppose to come from goa. today is the 12th july and still the part hasn't come. i spoke to mr ritesh mehra who happens to be the manager of ifb and he promised me that on 12th july the part will be available but when i called him today he says now it will come on monday.. he wasn't bothered to solve my problem and spoke to me with a lot of arrogance and full of attitude.. had he taken up my case on priority i am sure this delay wouldn't have had happened.. every time i call the customer care and keep saying in 2 days it will come but that 2 days never comes only.. on asking his office address he disconnected my call and never called back. on asking his senior colleagues no. he refused to give it to me. such is the service of ifb. i would spread this word that no one should ever purchase ifb products. even after promising they don't keep their words and speaks as if they doing a favour on us. there was apology from his side but kept arguing with me. if possible i would like to complain about his attitude to his boss. even they should know that their so called manager is actually not for to be a manager..