[Resolved]  IFB Industries — fault in washing machine

Address:Mumbai City, Maharashtra, 400097

Complained for fault on 14th august, no clear reply frim ifb. Toll free no person only gives assurances, but not resolving the problem mumbai ifb centre people most arrogant and incapable to repair, the took 8 days to detect the problem and since then always saying will come and repair but never turn up. Whenever we call them they never pick up the call. I have been customer of ifb since 1999 but most horrible phase of experience i am facing right now.
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Oct 1, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Aug 31, 2017
IFB Industries Customer Care's response
Dear Sir,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Respected sir I m having ifb senarita SX6KG 1000RPM front load auto washingmachine.Its drum is not working since from one n half month .I have contacted to your jalgaon outlet store n ur nasik delar too they don't have it so please provide me the drum as early as possible.
IFB Industries Customer Care's response, Aug 31, 2017
Verified Support
Dear Sir,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, Aug 31, 2017
Verified Support
Dear Sir,

Please ignore last mail.

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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