[Resolved]  IFB Industries — for my washing machine poor service...

Address:

Ahmedabad, Gujarat, 380008

Dear respected sir,
My registered mobile num is [protected] / [protected]
My complain num is [protected] & my complain are door not lock. When program was start and door error are showing in display.

& my 2nd complain is my duplicate body in my new machine.
Dear sir, my machine is 3year old and this problem are showing in 1.5 year i told your executive customer care & service provider... He told me... I am inform from company but not reply for this.

Dear sir,
I registered complain in 26th july 2017. And service boy are come this day and refer for replacement parts. & he told me... Further details in call back from customer service. But not any call in 7days... &
I am call from customer service he/she give me other other exicutive & manager & service providers other other numbers. And all customer service provider are told me in all day remaine for this complain for service provider last 4 day and 15-20 calls i am calling in ifb customer service center but he/she is not possitive reply. And not solve my problems and he/she is take late time for my machine repair.
And calls are recieving in customer care 5 to 10 minutes.
And main customer exicutives are recieving after 22-25 minutes.
More time require for recieving customer's call.
I have 6 numbers
Mehul patel/ chintan bhavsar/ shyamprasad... All sir are not receiving my call... Or not reachable numbers.
Very very bad service for this in ifb service center.
So i am requesting minimum time for my machine's repaire.

Sent from my iphone