Address: | IFB Industries Limited Home Appliances Division, L1, Verna Electronic City, Verna Salcete, GOA India - 403722 |
Below are my details
Name : Satish Dutt
Model : Aqua Senator SX
Serial Number :[protected]
I would like to report pathetic and Fraudulent Customer Care service from IFB and as always!
How pathetic can it get after getting an appliance from IFB and asking for a Service, IFB sets a new low record just for this.
I have been consistently reporting for a Service, through an authorized service whats app channel which [protected] you have given to me,
After reporting through this channel I only see fraudulent services given to me.
• First some 3rd party came to service my above machine [I wonder how IFB whatsapp channel leaked my details]
• Second an authorized personnel with ID card came in, I requested for AMC. I made Payment he gave manual receipt - 7673
Additional services were requested, he said he will come with parts next day, he is gone and not reachable after that
• Tried to raise a new complaint and I see that my account is hacked, it says My customer details not available
Now what the hell is this and what the hell am I supposed to do.
Do you even listen to customer complaints and act appropriately
I have raised to Consumer court, going easy doesn’t suit you guys!
Regards,
Satish Dutt
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