[Resolved]  IFB Industries — Front loading fully automatic washing machine

Address:

Thrissur, Kerala

A complaint was filed on 27 th june 2016.. Immediately we got a msg stating that complaint number is [protected] and technician will attend soon.. But after repeated call for two days technician came and said a tube has to be replaced.. Next day the technician called and said he is coming to replace the tube.. But till date he has not come... When we called the office nobody is taking the phone... Again when contacted customercare, they said complaint has been closed.. Again they registered another complaint on 13th of july... Then also nobody came..20 th june got a msg from ifb saying problem has been resolved for which i replied no and they replied that complaint has been placed in esclaratory cell and will be resolved soon.. Got a call also stating the same... But no one came to attend the complaint.. On 23 rd july again i contacted customer care and they a complaint has been again registered.. They gave a contact number of a senior officer which we are contacting for the last 3 days.. Yesterday technician called and said he is attending a complaint nearby and will come after that... But tiil now he has not come...