[Resolved] IFB Industries — #frustrating experience with ifb - "indian fraud brand" (known for its name)

Uday_Kiran

from Bengaluru, Karnataka

Address:	560092
Website:	www.facebook.com/IFBappliances/?fref=nf

I'm really disappointed with the service offered by IFB care. Never ever expected this from a reputed brand. I'm damn sure that you guys will loose all your customers if you continue to do so.
I have raised my complaint with respect to the oven that I brought from Unilet a year back stating it is not heating up. The issue is there with you guys from almost 2 months now and I have been calling up every time looking for someone to resolve this. But no proper response from any of your executives and every time they keep on repeating the same old thing... asking for 2 days time.
I fed up of waiting. I request to get me connected with some senior person who really can do something in resolving my issue instead of asking for more time again.

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Mar 16, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2016

IFB Industries Customer Care's response Dear Uday,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team