[Resolved] IFB Industries — Fully automatic washing machine

Deepa Noida

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	IFB Industries Ltd.

I live in Sector 61, Noida and own IFB washing machine Model AW 6501W and has contracted AMC with IFB Ind. Ltd. vide Sr. no 400544 (Invoice no. 241516/ 19293 dtd. 29.3.16). May machine is out of order since 1.10.16. I lodged a complaint on 1.10.16 (don't remember ticket no.). A man from IFB turned up on 5.10.16 but he came with Wrong spare part. Since last 11 days I am frantically calling IFB customer care, but there is no response. They give false assurance that man will come on 10th, 11 and so on, but No one has come till today (16.10.16). I regret buying IFB machine and more than that I regret paying for AMC. Now what I do, continue to wash cloths by hand and wait endlessly or Throw out the Machine and buy a new one.

If my complaint is not resolved within 24 hours, then I will definitely take legal action against company.

Deepa Garg

Was this information helpful?

No (0)

Yes (0)

Nov 18, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

IFB Industries Customer Care's response Dear Deepa,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team