[Resolved]  IFB Industries — gearbox breakdown not attended for 18 days today

Address:Thane, Maharashtra, 400606

Your ticket no. Is [protected].

The complaint against this ticket number has been pending since 17 days today.. Every time a person from the service centre comes checks rhe machibe and tells a problem.

The person from thane service centre is not picking up our calls.

When we call ifb care your representative's say the sine person named yogesh or dinesh is not responding.

Why should we suffer for your company's internal issues...!!!

My machine is giving electric shock when touched since yesterday.
We also booked anow emergency complaint. But that also has no response from ifb.

There are 5 people who operate the machine. What of someone gets a shock a gets a medical condition. Who should be held responsible for negligence...!!!

Complaint has been booked against the following mobile number.
[protected]
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Sep 21, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Aug 07, 2017
Updated by Siddharth Sawant
Contact mobile no.
[protected]
Verified Support
Aug 08, 2017
IFB Industries Customer Care's response
Dear Siddharth,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Washing machine not working and the clothes are not getting washed. Water is not being sucked in by the pipe
IFB Industries Customer Care's response, Aug 10, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
When will I be contacted ...?
Mobile nos.
[protected]
[protected]

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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