[Resolved] IFB Industries — Harassment by IFB service centre

parthapratimg

from Ramnagar, Uttar Pradesh

Address:

Varanasi, Uttar Pradesh, 221005

Dear Sir/Madam,
I have registered a service request for my IFB washing machine on 1st of October, 2016. I have done AMC and despite several reminders to the customer care and local office no one has still visited to my house. I have got the complint number which is 18499174, but till today no service man has ever visited to my house. I feel very much cheated and disgusted about the service of IFB. Please do the needful.
Sincerely,

Parthapratim Ghosh

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Nov 28, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

IFB Industries Customer Care's response Dear Parthapratimg,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Oct 27, 2016

IFB Industries Customer Care's response Dear Parthapratimg,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.