[Resolved] IFB Industries — I am complaining about my washing machine | |||
Dear Support Team I am writing this mail after getting frustrated by pathetic response from Customer Care Executives. I have logged a complaint 18971910 for my IFB washing machine (Alena Aqua) on 31 Dec 2016. I described the complete problem and then i was given assurance that some technician will contact within 48 hours. But non called me and also when we did multiple follow up they are not responding positively and saying someone will attend to our problem but nothing happened so far. Please help us to get this case attended to concerned expert team. Thanks and Regards Neeraj Batra M: +91-[protected]/91-[protected] Was this information helpful? | |||
Feb 10, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jan 04, 2017 IFB Industries Customer Care's response Dear NeebatraWe regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Jan 05, 2017 IFB Industries Customer Care's response Dear NeebatraHope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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