[Resolved]  IFB Industries — I am complaining about the bad service

This is anil kumar. My washing machine has not been working properly since may 2016. My costumer id is 3232250. My complaint was registered on 23/05/2016 and complaint no. Was 17860672. The complain was done many times until they finally took the initiative to take some action and took the machine with them in the month of october 2016 after a pair of 20 calls only to return it the way it was after 10 months of continuous remainders and complaints and ignored calls. The machine was still not in working condition in month of july 2017 when it was sent back after numerous complaints to the branch coordinator patna, it still refused to start. The servicing of machine was under amc. This has been very annoying and painful that even now august 2017 they ignore their call of duty to our irritation and annoying. This is more then testing our patience. Both the physical and mental peace spent on this machine seems brutal. They hardly pick the call now and if they do they would promise to fix it "tomorrow" which for them never comes. This is a humble request to concern authority to look into the matter and take necessary steps...