[Resolved]  IFB Industries — Ifb dishwasher model neptune

Address:226024

Dear Sir/Madam
This is to inform you that I am consumer of an IFB Neptune dish washer . I had taken AMC for a period of one year from 12/2/15 to 11/2/16.
This is in reference to non-compliance from its service center at lucknow regarding repeated complaints for the malfunctioning of the aforesaid machine. I have made repeated complaints at its helpline and even contacted personally at the numbers offered by the helpline but to no avail.
My recent complain was registered on 2nd January 2016 under ticket number 17199226 and another one on 20th Jan underr ticket no. 17279853.
[protected]@ifbglobal.com Jan 3 at 6:11 AM

To
[protected]@yahoo.com
Message body
Dear Customer, against your recent call a Ticket is generated i.e Ticket 17199226 and the Technician will visit Shortly.

[protected]@ifbglobal.com Jan 20 at 9:37 PM
To
[protected]@yahoo.com
Message body
Dear Customer, against your recent call a Ticket is generated i.e Ticket 17279853 and the Technician will visit Shortly.

It is indeed a great hesistant effort from myside that I have to write a complaint against a reputed industry like IFB. Request you to kindly look into this matter at the earliest and also take appropriate action against those who are bringing defame to this reputed company.
I have great hope from you..
Thanks and Regards
Dr Aashubh Rastogi
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Mar 16, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2016
IFB Industries Customer Care's response
Dear Aashubh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Jan 28, 2016
IFB Industries Customer Care's response
Dear Aashubh,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team
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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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