[Resolved] IFB Industries — Ifb elite 5kg washing machine - shrinking of clothes

Surya Saravanan

from Dhilwan, Punjab

Address:

612001

We bought the washing machine on 26.09.2007. We have already made a lot of complaints to gugha engineers, ifb authorized service center, kumbakonam. We have been complaining about shrinking of clothes to your service people. The service center people has attend our complaint, but they couldn't identify the reason for shrinking of our clothes. The service people have attended this problem for more than 5 times, but they haven't resolved the issue. Again we have given complaint before 10 days, but there is no proper response. We are so disappointed about your service. After this issue, we have stopped recommending ifb machines within our family and friends circle. Please try to resolve this issue as soon as possible.

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Sep 11, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

IFB Industries Customer Care's response Dear Surya,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team