[Resolved] IFB Industries — ifb eva aqua washing machine | |
Hi, I have purchased the product in aug 2016. It suddenly stopped working and i have registered the complaint for resolving the issue with customer care on 13th july 2017. Ticket number is [protected]. One service engineer has come and said pcb has to be replaced and said we do not have stock and we will update you once the pcb is available. But till now i have not received any update when the issue will be resolved or when the service engineer will come or nobody ever come and fixed the issue even though i am keep on contacting the customer care so many times. But no response. Customer care people gave me a number to escalate the issue but even i tried calling to that number but still nobody has come to resolve the issue or nobody has called me when the service engineer will come for fixing the issue. This is the very very worst service by ifb. Nobody will care for the customer. Was this information helpful? | |
Sep 14, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 03, 2017 IFB Industries Customer Care's response Dear Mahesh, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Aug 09, 2017 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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