[Resolved]  IFB Industries — Ifb frontload washing machine elena dx s.no [protected]/9095980

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	www.ifbindustries.com

Date of amc 17/8/2015 to 16/8/2016
Self had amc support from ifb, bathinda
However after transfer from bathinda to hyderabad in may'2016, ifb hyderabad is not providing support for replacing defective motor of ifb machine citing that amc does not exist.

The following icr codes assigned for my id: 10311603, 4426169 and [protected]. I am not sure how to proceed. Despite getting into amc support, ifb is not providing support for defective washing machine for past 1 month. This is harrassment for the customer who is following up for support but not getting it. Bathinda service support is not providing amc papers to hyderabad office for providing support. The document provided me by ifb bathinda is not accepted as amc support document by ifb hyderabad.

I have been following up with ifb, hyderabad mr sampath [protected] and [protected] and bathinda ifb office[protected].

Kindly look into on priority.

Regards,

Pramod george
[protected]