[Resolved] IFB Industries — Ifb microwave model no- 20sc2, serial no[protected]

Rohit Salaria

from Mumbai, Maharashtra

Address:	Pathankot, Punjab, 145001
Website:	IFB

My ifb microwave model no- 20sc2, serial no[protected], is in warranty. But your engineer was visited and he told me that your machine touch panel (main circuit) is not working and it is out of warranty. my complaint no[protected]. my question is that for your company, you have given us three year warranty at the time of buying but when the customer going to claim warranty you given us excuses that this part is out of warranty. is that type of service you provide for your customer. My humbly request is to look into this matter at serious note. Otherwise i will take this matter to commercial

Thanks & Regards
Rohit Salaria
District Manager-Facilities
[protected]

Was this information helpful?

No (0)

Yes (0)

Sep 10, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2016

IFB Industries Customer Care's response Dear Rohit, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team

Verified Support

Sep 28, 2016

IFB Industries Customer Care's response Dear Rohit,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.