IFB Industries — IFB Neptune SX1 dishwasher

I have purchased IFB dishwasher from Bajaj Electronics Madinaguda, Hyderabad about a week back and during installation the IFB support technician realised and told us that there is a leak in the bottom part of the machine, from where the water was spilling over the floor. So he said ordered for a replacement and it will be delivered in 3-5 days. It's been 5 days now and neither I received a call or any communication that when I will receive it. Please look into this issue. I live in Miyapur, Hyderabad.