IFB Industries — IFB Neptune vx1 plus leakage/F1 error

Address:Bengaluru

We purchased IFB Neptune vx1 plus machine 3 months back, it is leaking and showing F1 error.5 technicians have visited and inlet valve has been replaced twice in 1 week, flow meter box and pcb has been replaced and Machine is not turning on now. Everytime we have to keep cleaning the water, in 3 months the Machine is in repair for 1 month. Please replace machine or provide refund.
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IFB Industries customer support has been notified about the posted complaint.
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Manoj, ph:[protected]
Dear Manoj,

We were unable to contact you on the number [protected] you provided, please provide an alternate number and the best time to call so that we can assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected], [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB Appliances

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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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