[Resolved] IFB Industries — Ifb point kanchipuram-very poor servicing not responding

bharathi0007

from Kollam, Kerala

Address:

Kanchipuram, Tamil Nadu, 631502

Compliant has been registered by me (N. Selvaraj) a month back aprox to your ifb point kanchipuram. Every 2days once we regularly visiting ifb point kanchipuram telling that service person will come today but they are lying. We have already got ticket for servicing but why they are delaying still no service person visited? I want to know wheather from your side compliant was not resolved yet ifb assistance need to question that particular dealer to resolve the issue. No one has responded yet.
Instrument is still under warranty period we seek an immediate addressal to the problem or else we will be force to take legal procedure
Contact details...
Selvaraj - [protected].

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Sep 27, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2016

IFB Industries Customer Care's response Dear bharathi,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team