[Resolved] IFB Industries — Ifb service

Robinson Clitus

from Chennai, Tamil Nadu

Address:

600053

I recently called the ifb washing machine service center regarding the problem in the machine. The service person come to attend the call with in 24 hours. But instead of solving the problem he sold ifb products around rs 3500. He washed the machine with his cleaning powder and informed that the problem is solved. Today we put the cloth for washing again the same problem is coming in the display (Utcr). So my concern is ifb customer service doing technical service or product selling. So if any one know how to deal with this people kindly inform. I have took a service warranty of three years for this machine.

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Aug 19, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jul 15, 2017

IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES