[Resolved] IFB Industries — Ifb | service - concern

PrabhatSharma85

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500019
Website:	www.ifbindustries.com

Hi,

I wanted to bring to your attention that the request which I had raised on 4th of June, 2016 has still not been addressed. The ticket number given to me was [protected].

Till date I am only being promised that I would be getting a technician. Which again is a verbal conversation. But so far, there has been no visit.

I really wanted to understand if this is how you work and have set the value as a firm. I am scared as I currently own three IFB products.

If you really feel customer service is alive send me a email at [protected]@gmail.com. I am really sick and tired reaching out to the customer support representatives (again and again).

Thanks,
Prabhat

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Mar 19, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2016

IFB Industries Customer Care's response Dear Prabhat,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Jun 14, 2016

IFB Industries Customer Care's response Dear Prabhat,
Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]

Other subscribers:[protected]

Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team