[Resolved] IFB Industries — Ifb split ac 1acs24ka3tgc

jobin_87

from Mumbai, Maharashtra

Address:

490023

I have purchased the ifb ac 1acs24ka3tgc from the local dealer sankalp electronics, bhilai on 27/04/2016.Installed on 28/04/2016 from the first day itself from the one of the best company we are facing a lot of problem.
1) split ac is not working the as there is fault in the motor.
2) the water was flowing inside the room due to no proper installation.
There is a lot of problem we are facing from the first day with the service we are getting from the service agent and there is no solution as such. If you are not able to render the solution kingly get back the ac and refund my amount

Thanks & regards
Jobin c joseph
[protected].

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Mar 16, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 21, 2016

IFB Industries Customer Care's response Dear Jobin,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

May 21, 2016

IFB Industries Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

Verified Support

Jun 13, 2016

IFB Industries Customer Care's response Dear Jobin,

Hope your concern has been resolved and you are satisfied.

In future for any concerns, you can call our customer care numbers[protected](BSNL/MTNL)or[protected]other providers) or visit ourwebsite www.ifbappliances.com

IFB Team.