[Resolved] IFB Industries — Ifb washing machine 4 years 100% warranty-but not giving

Murali Y

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560016
Website:	www.ifbappliances.com

Hi,

Today my IFB front load washing machine had Water Pump filter issue, water was leaking out. It has been 3.5 years I purchased and thought still my machine is under 4 year 100% warranty. But the technician told that warranty is not covered for this and when i asked him about 4 year 100% warranty, he smiled and strangely said that "It is a false commitment given by IFB". He is also charging Rs.450 for service and for filter Rs.4850.

Not able to understand whether IFB is cheating or Technician is cheating. I need genuine reply from IFB.

Thanks,
Murali

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Apr 9, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

IFB Industries Customer Care's response Dear Murali,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team