IFB Industries — ifb washing machine - a piece of junk!!!

Address:	110092
Website:	www.ifbappliances.com

A piece of junk in the shape of ifb washing machine bearing model ifb wm top loader tl65rds aqua was bought on january 13, 2016 from kalpana digital world located at 1/10, 12, main vikas marg, lalita park, laxmi nagar, delhi - 110092.
Since then, more than 15times we have made complaints. Till today, the problem exists. First of all, technician said we need stand which keeps the machine balanced. We bought the stand for inr1, 400, then other technician said we need to have filter. We bought the filter as well for inr1, 800. All the incompetent technicians have checked the machine, every technician says bad word about other technician.
That's the kid of service ifb offers. This piece of junk has hardly worked so far and every now and then we have to make a complaint for the same. The regular problem has been with some wiring, choked drainage, spinner and so on... With the complaint tollfree[protected], first of all very difficult to reach any human being, then the operator gives one number and when we call at that number, that person gives someone else's number. Very poor customer service!
With the machine under warranty of 2years, we have made more than 15 complaints, i wonder what will happen post warranty period. Sheer dissappointment! Will never buy and recommend anyone to buy this junkie product or brand ever!
In the process have just stored numbers on my mobile, the list goes like:
[protected], [protected] (Anjali), [protected] (Sonu),[protected]N s raghav), [protected] (Hari om), [protected] (Mohan), [protected] (Manoj),[protected]Shree vastav)... Others not stored.
Now i am done with all my patience, the only resolution i see is either the company replaces the machine, or gives refund. Hope to receive a positive response!