[Resolved] IFB Industries — Ifb washing machine, elite sx, sno: 014720, phone:[protected].

premachalla

from Vijayawada, Andhra Pradesh

Address:

Srikakulam, Andhra Pradesh, 532001

Sir, i have purchased elite sx, s. No: 014720. On 2/5/13.
Since then there were no problems, and no checkups.in last month our circute board was burnt and was changed. From then onwards there was a problem of stopping the machine by blinking water... Water... I made a complaint and he came and rectify it by power on/off. He did not go to deep verification. The same problem was occurring throughly and we do same by on/off switching.
I enquired the local service centre to rectify it. He is telling that warranty period was over and take additional warranty. What is your answer,

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Jun 12, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

IFB Industries Customer Care's response Dear Premachalla,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

May 12, 2017

IFB Industries Customer Care's response Dear Premachalla,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES