[Resolved] IFB Industries — ifb washing machine in warranty not being attended | |||
Purchased ifb senator aqua, still in warranty. Complained about water leak in front at customer complaint no,[protected] on 25/07/2017. No body came. Reminded again on 29/07/2017. Was assured of attending within 24 hrs. Nobody has come till now, 3:00 pm 07/08/2017. Company provides no e-mail nor escalation information. The only gateway to the company is the tel, no, mentioned above, which only befools, it appears. P k singh Pramod bhawan Morabadi Ranchi Tel no. [protected] E-mail - [protected]@gmail.com Was this information helpful? | |||
Sep 23, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 08, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Aug 17, 2017 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |||
 2 Comments | |||
Comments
I called customer care several times requesting a demo for the new washing machine. But all the time they are saying that technicians will come within 24 hours. And nobody has come to visit yet.I am fed up of calling so many times.Please let me know whether anyone will really come to show the demo or not.I must say your services are really poor.
IFB Industries Customer Care's response, Aug 10, 2017
Verified Support
Dear Sir,
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES