[Resolved] IFB Industries — Ifb washing machine issue-poor response and no action

avelanju

Address:

600042

Past 6-7 days, no action and repair done by IFB even after multiple reminders over email to IFBCRM Team

Poor service response and attention by IFB Team even during warranty period, can't imagine their service support after warranty expiry period.

dated 13-Jan-2017, engineer came and he said problem found in Drum / Rubber which he will replace by 17-Jan-2017 (being pongal holiday), but no response even after his committed date.

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Feb 19, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

IFB Industries Customer Care's response Dear Avelanju

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team