[Resolved]  IFB Industries — IFB washing machine not repaired after 12 days

Address:Hyderabad, Andhra Pradesh, 500065
Website:ifb

I have booked a complaint with ticket no [protected] on 12 jan. The problem is diagnosed as drum replacement. The technician is postponing the repair every two days by saying that two persons are needed for repair and since the other person is not available, he may not be able to come. The result is that, after 12 days also the machine is not repaired. If such is a situation of after sales service, i wonder who will prefer purchasing ifb.

Mohd kabeer hasan
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Feb 26, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2017
IFB Industries Customer Care's response
Dear  kabeer hasan

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Verified Support
Jan 25, 2017
IFB Industries Customer Care's response
Dear kabeer hasan

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected]  Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.   
Complaint comments 

Comments

My oven is under AMC from March 2015 to March 2017. Past one and half years I am calling service center Elite No 5 sesha nagar poonamallee, chennai 56 mr.Koushik [protected] to fix the fault oven. They are refusing to service the product. I want back my AMC amout paid to them and at free of cost they have to fix my fault oven.
IFB Industries Customer Care's response, Jan 25, 2017
Verified Support
Dear Selvan

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [email protected] along with your contact details and we will help resolve your issue.

IFB Team
I have AMC for my IFB microwave oven and after repeated complaint no one is responding from IFB customer support.

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