[Resolved] IFB Industries — ifb washing machine not repaired even after 7 days | |||||
The lock of my ifb washing machine was not working so i made a repair request (Ticket no. [protected]) on 31st august, next day engineer came and after checking the machine told me that lock and panel was faulty and will be replaced next day. He did not come thereafter, neither i got any call. After calling ifb customer care i was given the no. Of mr. Vikram (Area service incharge), i called him atleast 4 times and every time either his phone was busy or he did not bother to pick the phone. Again today (6th september) on calling i am suggested to wait for some more time but no certain date or time given to resolve my problem. This is not the first time earlier also on breakdown of machine its not repaired before 4-5 days Was this information helpful? | |||||
Oct 11, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Sep 08, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Sep 09, 2017 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. Do write to us if you require any further assistance. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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