[Resolved] IFB Industries — ifb washing machine not working since last 45 days

arsadalikhan

from Anjar, Gujarat

Address:

Kutch, Gujarat, 370205

Model no ERGO 6512 R
Complain no- [protected] recent complain no
This is approx 5 years old machine after repitededly follow up no action is being taken all the time it was told this machine is out dated no spare is available so you have to replace. If you see my record I am using fib washing machine since last 15 years. Please resolve my problem.
Reds,
A A Khan
Cell-[protected]

Was this information helpful?

No (0)

Yes (0)

Oct 21, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Sep 15, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused to you. However, we apologize, we do not have spare part available to fix your washing machine as it is a non serviceable part .

You can however exchange your machine at a good price by availing our exchange offer. For more details please visit our website http://www.ifbappliances.com/exchange.html

Regards,
IFB APPLIANCES