[Resolved] IFB Industries — IFB washing machine On the first use itself heavy water leakage | |||||
I bought ifb washing machine (Ifb 6.5 kg fully-automatic top loading washing machine) on 20/04/2017. On the first use itself i faced one problem in machine, i found heavy water leakage from the body of machine during washing cycle. For that i complaint in ifb customer care, After 6 days the person from the ifb care take visit but without solving the problem properly he left the site. He remove the original factory joint sealing and applied glue and told to use after 3 hrs. But still having same problem. All to the cloths are not properly getting washed. I have called multiple times and complained by no one came to fix the issue. [protected] opened on 11/05/2017. I gain called again ticket id given for that [protected]. We never expected to have this kind of bad service for ifb, delivering a faulty washing machine and bad response for the service request. Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 17, 2017 IFB Industries Customer Care's response Dear Geojvarghese, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support May 22, 2017 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |||||
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Washing machine motor is not working.
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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