[Resolved]  IFB Industries — IFB Washing machine problem not attended

Address:

603102

My ifb washing machine ([protected]@700rpm) is under 2-years amc.inspite of the repeated request to the help line no service persons are attending the machine, the machine is totally out of order and as per engineer that part is out of stock. i contacted through tool free number. approx. 40 -45 time but it is vain. the manager at puducherry is not even attending the calls. i am not able to under stand the reasons for this casual attitude. no higher officials. after undertaking the 2years-amc, ifb service manager (mr. praveen of puduchery branch)/service provider says machine is a old model for which no spare is available. if it is the case what is wrong in refunding the amc amount collected?. i have spent rs:2700/ with a local mechanic to make the machine ready.in fact ifb has to repay the amc amount+rs:2700 and a suitable amount which can not be defined/figured for the mental agony/torture for more than 1 month.

Durairaj from kalpakkam
Ifb complaint no:[protected]
Ifb customer code:1292396.
Regd mobile no:[protected]