[Resolved]  IFB Industries — Installation issue with washing machine

Address:211016

Hi
This is in reference to the ticket no raised almost 3 days back for ifb washing machine for which demo was not given at the time of installation and now the machine is having water draining issue even at the time of wash mode.
Am the first time user for ifb that turned into a nightmare. Regretting why i have switched from my old brand lg and the experience of switching is really unforgettable.
Have been chasing service center and toll free number for fixing the issue and everybody commits a false promise of today only that never comes.
Ajit verma (Tech guy) his mobile is not working is what an answer we get on calling service center number [protected], adding to it they confirms the engineer is on the way to your place and never reaches the said destination.
These service are really tarnishing the image of such an international brand ifb.
Appreciate immediate closure of my ticket no 18114863
Address : c-303 kareli scheme allahabad (0532/2656741)/ [protected]

Thanks
Ia siddiqui
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Mar 16, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2016
IFB Industries Customer Care's response
Dear  Arif,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Verified Support
Jul 25, 2016
IFB Industries Customer Care's response
Dear Arif,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected]  Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.   
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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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