[Resolved] IFB Industries — installation support | |||
I have purchased IFB Senator Aqua SX 8.0 KG on October 18 and none bothered to come and install it till today. They have taken back old Washing machine (which is working) and thus left with no option to wash. In Bangalore, Mahadevpura where the IFB have office and stores don't have required support engineer. When contacted Help Desk given contact number of Head of support (said to be so) but that number never worked. Invoice number: [protected], Sale Order number: 12100047 I have used IFB Washing Machine for last 9 years and thus replacing the old one with a bigger one. I like the product but now scared on their capability to provide the support. Strongly recommend not to allow them to sell products if they don't have capability to support the customer after selling it. Thanks Rajeev Was this information helpful? | |||
Nov 30, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 27, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Oct 27, 2017 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. Do write to us if you require any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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