[Resolved] IFB Industries — Installed unnecessary accessories without any order

Ramswaroop Dewat

from Unnao, Uttar Pradesh

Address:	132140
Website:	Ifb

Sir,
I have purchased a washing machine of IFB Serena aqua sx ldt 6 kg. A boy name sushil came for installation of machine. He came with accessories and when we asked him that is it along with machine he said yes. But after that he raised a bill of RS 4570. When I refused for that he said these have been opened and can not be back. Sir, I gave a cheque no.852267 of SBI. Please help positively.
Regards
Ramswaroop [protected]

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Nov 17, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2016

IFB Industries Customer Care's response Dear Ramswaroop,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team