[Resolved]  IFB Industries Ltd. — Washing machine serena sx 5. 5

Address:Ahmedabad, Gujarat

I think your technician or your service center personnel can't find out the original problem in the appliances and they are just take visit on complain and assume that this part is not working just change it and the complain is solve but actually not in that situation your esteem customer has to suffer a lot. I've been using ifb products from many years but i didn't faced any problem with your products specially from washing machine that i am facing now from product's maintenance service.

As per my past complained i.e. on 20/06/[protected] and 29/06/[protected] that was solved on 14th july 2015 (they changed timer) but still i have got the same problem from last 3 to 4 days means it is stop in between cycle and complain yesterday and it is book today i.e.16117436 and i have 5 days left on my warranty so pls send the proper technician and diagnose the fault in the machine in a proper way so that again and again the same problem can't occur in a very few days if still they can't solve the problem then what shall i have to do? in that case i expect that you have to extend my warranty period till my problem not to be solve properly.
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Mar 19, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2015
IFB Industries Customer Care's response
Dear Parits

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Aug 06, 2015
IFB Industries Customer Care's response
Dear parits

Hope your problem is resolved and you are satisfied. Assuring you our best
services in future.

In future for any concerns, please call our customer care numbers
[protected](BSNL/MTNL) or[protected]other providers) or visit our website
www.ifbappliances.com .

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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