[Resolved]  IFB Industries — Machine functioning

Address:

629172

I have purchased the washing machine Dec-2014 .IFB has not done evan a single service after doing a lots of call . When ever we call the branch manager from Nagercoil he says he would send the person immediatelly but no one comes. I have given a online compliant to customer service vide Complient No [protected] and ID No 4009713. As soon as i gave complient its told with in 24 hours will send theire service enginer. But no one has come so for . I have called the customer care service on the flowing date 18/11/15, 19/11/2015. 20/11/2015, 21/11/2015, 22/11/2015 and 23/11/2015. But no action taken so for at all. The Nagercoil Branch manager never attends the call. The flowing number has been given by customer care department for follow up with baranch [protected], [protected] and [protected]. I have been calling all the three numbers every day but no answer its simpliy ringing. Without doing a proper serive how the company will survie in the competitive market ? I have never seen such a careless company with zero % service after sale. This is my request to IFB reduce your marketting cost and increase your service person. If you do this kind of service the person once experianced you never come back to you. I will never go for IFB any more, such a bad service i am facing.