IFB Industries — Machine is not working at all and no one here to listen customer query

IFB Industries — Machine is not working at all and no one here to listen customer query

V Vishalmalik00 Feb 21, 2023 Feb 24, 2023 This thread was updated on Feb 24, 2023

I bought IFB machine top load in 3 years back. This is machine is not working fine since then. It gets problem with shocker and dryer issue and drum also not working multiple times. I called customer care they sent the person for service after 2 days it again got the same problem. I told about this to Area Sales manager Kapil Sharma, he said on call that he will help me but then never answered my calls after that. And he has not much sense that how to talk with customer I called customer care Neha in Panipat she kept me on hold and then disconnected the phone. I am very dissatisfied with the product and post sale services of IFB. Please resolve this issue at the earliest or replace the machine. After sales service is very poor No one wants to listen customer querry Ridiculous behaviour Was this information helpful? No (0) Yes (0)
IFB Industries customer support has been notified about the posted complaint.
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IFB Industries Customer Care

from Mumbai, Maharashtra

Feb 24, 2023

Verified Support

Dear Vishalmalik00,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at customer [protected]@ifbglobal.com, also you can call us on (customer care numbers [[protected]] or [[protected]] ) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES