[Resolved] IFB Industries — Magnetic coil issue

prasad076

from Bengaluru, Karnataka

Address:	560076
Website:	www.ifbappliances.com/get-in-touch.html

Post changing the faulty magnetic coil by service person by Babu machine is not working properly, as expected after calling person N number of times senior service person again replaced the magnetic coil and suspects board is gone bad and hence board needs to be change. which is not at all acceptable as a customer. The issue with board came since service man installed the faulty magnetic coil .. so i really don't know where this issue is leading too...

I request can some senior person see to this issue and help to fix issue on priority.

Very bad to say that I lost complete faith in IFB products and tell people not to buy.

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Nov 18, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2016

IFB Industries Customer Care's response Dear Prasad,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team