[Resolved] IFB Industries — Micro oven 30sc3 warranty

Chowdary CSRA

from Visakhapatnam, Andhra Pradesh

Address:

530013

Micro oven 30sc3

I have the amc for the above oven from date 9-5-2015 to 8-5-2017.

But on[protected], the local ifb people called me and told me my amc is over and need to renew. So i paid the amc for 2 years, but later found out that my amc is still active.

I got poor response from the local ifb people regarding this. Also they are refusing to answer my phone calls.

Then i mailed to ifb customer service with necessary particulars and even got a reply stating that = we are looking into the matter and will revert shortly - bimal soreng (Ifb customer service). Even after a week there is no response.

What more needs to be done to get this sorted?

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Mar 22, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2016

IFB Industries Customer Care's response Dear Chawdary,

Sincere apologies for the inconvenience caused to you. Please share your contact /complaint details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

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Comments

Chowdary CSRA

from Visakhapatnam, Andhra Pradesh

I have already shared the information needed on this to Mail ID = [protected]@ifbglobal.com and also got the reply =

Dear Mr.Chowdary,

We regret the inconvenience caused to you.

We are looking into the matter and will revert shortly.

NOTE: If you choose to reply via email, please do not change the subject line so that we can directly refer your case.

Thanks & Regards,
Bimal Soreng
IFB Customer Service

But there was no response later, so I had to register here.

Let me know what more needs to be done.