[Resolved] IFB Industries — Microwave demo person nr

Amit Aherkar

from Noida, Uttar Pradesh

Address:

Pune, Maharashtra, 421207

The customer care person from pune[protected], maharashtra (India) called me to schedule a demo for the newly purchased microwave. I asked them about the working hours, he replied from morning 9 to evening 9. The demo was scheduled at 6.00 on 24th may 2017. But the installation technician called me and telling rudely that the customer care guys were not aware of the working hours and they do not work after 6. I have cancelled my important appointment at 7 for demo of this appliance. Could you help me with this.
My ticket number is [protected]

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Jun 27, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 25, 2017

IFB Industries Customer Care's response Dear Amit,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

May 27, 2017

IFB Industries Customer Care's response Dear Amit,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES