[Resolved] IFB Industries — Microwave oven not working

govind2006gupta

from Gurgaon, Haryana

Address:

122001

I bought a microwave oven before 3 months and now it is not working. I registered a complain. After 2 days a guy came and he checked oven.
He told that there is some issue in plates so company will exchange microwave oven.
After that I did not receive any call from anyone. I called on customer care and now they are telling me to go to service center and replace plates.
My complain number: 19070451

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Mar 3, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 26, 2017

IFB Industries Customer Care's response Dear Govind2006gupta

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Jan 30, 2017

IFB Industries Customer Care's response Dear govind2006gupta

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.