[Resolved]  IFB Industries — Neptune dishwasher dx

I have complained regarding the door of the above dishwasher on )5/05/2017 @13.40

The complaint was received by Mr.Vishal Nd told me that the mechanic would contact me within 24 hours

on the same day at night @7.00p.m. your service man phoned me and told me that he will be coming @8, 00 p.m. But i told him that since i am out of my residence, he was ready to come on sunday 07/05/2017

But till time he has not contacted me

I phoned on your call centre no[protected] to day for 7 times but sorry to say that your representatives on call centres are of no use either they donot care about the customer service or they ignore the customers

And this is not first time from IFB, since last 5/7 years when i purchased the above machine.

I can firmly say that IFB is not at all reliable company in India for after sale service

Since taking into consideration the past & present experience fro IFB, I am compalled to approach the media & publish all my experince from IFB

My complaint no[protected] dtd 05/05/2017 @13.40 your representative Mr.Vishal