[Resolved] IFB Industries — New microwave convection oven not working

Drmereena

from Amalapuram, Andhra Pradesh

Address:	Kasaragod, Kerala, 671541
Website:	Amazon

I have purchased a microwave oven 23BC4 from amazon website one month back.your technitian came and did the installation on 25/9/16.but when we tried to use it the oven was not working .i placed a complaint in ifb customercare and a technitian came and checked the oven on 10/11/16.what he says is the magnet is spoiled and we have to replace it.but we are not ready to replace any part of the oven as we have not used it for a single time.so please replace our microwave oven with a new one or refund our amount at the earliest.hope you will do the needful.thank you.

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Dec 13, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

IFB Industries Customer Care's response Dear Reena

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team