[Resolved] IFB Industries — New Neptune Vx Dishwasher not working

srii2002

from Noida, Uttar Pradesh

Address:	Chennai, Tamil Nadu, 400076
Website:	IFB industries

Nov 30th I purchased a new D.W from IFB point Villivakkam, Chennai.
Till date it is not working, Complaint no [protected] is still open as per your records as informed by BPO
Complaint When the machine is connected and switch on only the main switch, the complete power connection trips whole of my flat and there was burning smell.
This has been informed personally by me to Mr.Rajesh IFB point unfortunately he could do nothing, fyi
I really don't know what should I do next to rectify the equipment bought at such a high price and not working.
Please treat this as emergency and arrange to take back the machine and pay me back the money.

Thanks
Sriram.G
[protected]/[protected]

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Jan 28, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

IFB Industries Customer Care's response Dear Srii2002

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Dec 23, 2016

IFB Industries Customer Care's response Dear Srii2002

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.