[Resolved] IFB Industries — No action, failed toll free, pathetic customer support | |||||
Hello, My IFB washing machine developed some strange sound few days back and resulted in some critical damage on the inter side of the lid of the machine. A hole is also there due to this. I had registered three complaints of this purpose; (complaint no 18268157, 16858612,[protected] but of no avail. People would call but no action to fix the issue. Somebody visited went back with the promise tom come back but never returned. It is a deep disappointment and unbelievable to see a company like IFB providing such pathetic customer service. Looks like, since my guarantee is about to expire therefore, IFB is trying to delay the whole process to pass the cost to me. No response on email as well. Toll free numbers works on will and are unavailable mostly. I request you to see to this issue Was this information helpful? | |||||
Oct 19, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Sep 12, 2016 IFB Industries Customer Care's response Dear Vipinkumarrohila, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Sep 13, 2016 IFB Industries Customer Care's response Dear vipin, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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