[Resolved] IFB Industries — No one coming for demonstration for microwave oven

Samir Kr Datta

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700108
Website:	IFB

Sir,
I have bought a newly microwave oven on 28th oct, 2016. bought from great eastern appliances pvt. ltd. branch:21, hemant basu sarani kolkata -700001. item description: ifb 23sc3- 23 ltr conv. mwo. price: rs - 10500/-.
Great eastern's staff said that we should call the ifb company for demonstration for microwave oven. we call the company for demonstration. they said that they will come to our home for demonstration within 24 hours
But they didn't came. after that day we call several times and they also said several time that they should come our house for demonstration but they didn't came. so we have decided to write a complaint against them. please take a quick agains them

Comaplaint from - samir kr datta
Date: 11th nov, 2016

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Nov 13, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

IFB Industries Customer Care's response Dear Samir,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Oct 13, 2016

IFB Industries Customer Care's response Dear Samir,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team