[Resolved] IFB Industries — No service company

anjayanth

from Warangal, Telangana

Address:

500081

My IFB washing machine is not working properly. Raised a complaint with IFB customer care vide complaint number [protected] on 06th July 2016.

At the first place the CC has not recorded my complaint properly and also not informed the service center concerned with all the necessary details. The service center started calling me up since 09.07 but no body turned up till not at the appointed time. They say we are coming and I wait hours together but no one turns us.

It is disgraceful on the part of IFB to have such a service agent at a prime locality in Hyderabad. SIMPLY LOUSY SERVICE FROM IFB.

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Mar 16, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2016

IFB Industries Customer Care's response Dear Anjayanth,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Jul 18, 2016

IFB Industries Customer Care's response Dear Jayanth,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.