[Resolved] IFB Industries — No service done in amc period, even after registering complaint

Nalin_72

from New Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Complaint No.17946933
Since 3yrs of purchase of my IFB Eva Vx, no service has been given which is under 4yrs. warranty. When complained my service centre speaks rudely.My service centre Vaishnavi Entp. has been faulting earlier also when I had Supremo with cases of closing my complaints without visiting us or sometimes frauding on our signatures.
Please change our service centre or else make sure that whenever complaint is lodged, we should get the service from the main centre as we have purchased the machine for money with warranty and the company should deliver the same.
Kindly respond back at the earliest.
Nalin Agarwal

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Mar 20, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2016

IFB Industries Customer Care's response Dear Nalin,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jun 23, 2016

IFB Industries Customer Care's response Dear Nalin,

Hope your issue has been resolved.

In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: [protected]
Other subscribers: [protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.