[Resolved] IFB Industries — no service was done though complaint was raised in ifb customer care

Arvindh M

from Thiruvananthapuram, Kerala

Address:

632503

Hi team,
We have a model ifb serena sx s. No:076533 at home. Amc is active from 5/5/2017 to 04/05/2019 with sri saravana enterprises, arcot. We logged a complaint regarding ifb washing machine is not working at home and the complaint was registered with complaint no:[protected] and ifb customer code:2936701. The complaint was made 15 days before and nobody called back to resolve the issue. When i checked today i was told the job card was with gowtham and the issue was resolved (Without attempting the problem, the case was closed) already. Kindly check at your end and do the needful at the earliest. I can't believe that ifb is doing such a worst service.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Oct 30, 2017

Complaint marked as Resolved

Thank you so much for the person (Mr.Prabhakaran) who took the initiative to fix the issue. This website is working for IFB customer complaints and actions are being taken promptly. Thanks once again.

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

IFB Industries Customer Care's response Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Oct 30, 2017

Updated by Arvindh M Thank you so much for the person (Mr.Prabhakaran) who took the initiative to fix the issue. This website is working for IFB customer complaints and actions are being taken promptly. Thanks once again.